SB
Stephan B
1 reviews | Active since Feb 2013
21 May 2022, 09:55
Poor / No service
We went to Cielo at Brooklyn Mall Pretoria and nobody of the staff ever came and ask if we want anything. We wanted to buy couches from you but because of YOUR poor service we left. Your staff just looked at us were not occupied nothing. It happened 21 May at 09:30am
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Cielo's replyOfficial
23 May 2022, 08:05Dear Stephan Thank you for your review. I am truly sorry that you’ve had this experience with us.
On behalf of Cielo and more specifically my Customer Care Department, please accept my apologies for any inconvenience caused and any lack of service on our part.
We are constantly working at improving our customer experience.
Kind RegardsCustomer Care
On behalf of Cielo and more specifically my Customer Care Department, please accept my apologies for any inconvenience caused and any lack of service on our part.
We are constantly working at improving our customer experience.
Kind RegardsCustomer Care
Cielo's reply23 May 2022, 08:05
Official
Dear Stephan Thank you for your review. I am truly sorry that you’ve had this experience with us.
On behalf of Cielo and more specifically my Customer Care Department, please accept my apologies for any inconvenience caused and any lack of service on our part.
We are constantly working at improving our customer experience.
Kind RegardsCustomer Care
On behalf of Cielo and more specifically my Customer Care Department, please accept my apologies for any inconvenience caused and any lack of service on our part.
We are constantly working at improving our customer experience.
Kind RegardsCustomer Care