Poor Inept service from CIELO
Bought a Couch from Cielo - They delivered a totally different couch from the one I purchased. Contacted Cielo, they sent a courier to collect the couch . Three weeks later I am without a couch, Without a refund/Credit and its crickets.
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Cielo's replyOfficial
29 May 2025, 08:24Dear Temba,
We are truly sorry for the ongoing delay and frustration.
This isn’t the experience we aim to provide.
Please anticipate a call from our Customer Service Team to provide a clear update on your credit status.
Kind Regards,
Customer Service Team
We are truly sorry for the ongoing delay and frustration.
This isn’t the experience we aim to provide.
Please anticipate a call from our Customer Service Team to provide a clear update on your credit status.
Kind Regards,
Customer Service Team
Cielo's reply29 May 2025, 08:24
Official
Dear Temba,
We are truly sorry for the ongoing delay and frustration.
This isn’t the experience we aim to provide.
Please anticipate a call from our Customer Service Team to provide a clear update on your credit status.
Kind Regards,
Customer Service Team
We are truly sorry for the ongoing delay and frustration.
This isn’t the experience we aim to provide.
Please anticipate a call from our Customer Service Team to provide a clear update on your credit status.
Kind Regards,
Customer Service Team