Poor follow up service from Cielo Tableview

We had an amazing in-store experience at Cielo Tableview Mall. After really showing great interest into not only one but possibly two day beds with all extensions we were assured to get a quote by latest Sunday last week. It is now 5 days since we've been in the store. We are trying all phone numbers listed on Google. No one answers. Poor service in a time where most businesses are struggling under previous Covid Restrictions.