ED
Erika D
1 reviews | Active since Feb 2024
18 Feb 2024, 20:28
Poor Customer service
Their after-service are terrible, client service are very defensive, not eager to help and blaming customer for their poor quality product
Helpful (0)
Replies (1)0
Replies (1)
Cielo's replyOfficial
19 Feb 2024, 14:01Good day Erika,
We apologize for the inconvenience you have experienced with our customer service, and we appreciate you bringing this matter to our attention. We value our customers and their feedback, and we are committed to addressing and resolving any issues promptly.
Our customer care agent has been in contact with you and are working on your query. Please provide all the required information in order to effectively resolve your query.
Once again, we apologize for any frustration or inconvenience this has caused you. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to resolve this matter.
Regards,
Customer Care Services
We apologize for the inconvenience you have experienced with our customer service, and we appreciate you bringing this matter to our attention. We value our customers and their feedback, and we are committed to addressing and resolving any issues promptly.
Our customer care agent has been in contact with you and are working on your query. Please provide all the required information in order to effectively resolve your query.
Once again, we apologize for any frustration or inconvenience this has caused you. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to resolve this matter.
Regards,
Customer Care Services
Cielo's reply19 Feb 2024, 14:01
Official
Good day Erika,
We apologize for the inconvenience you have experienced with our customer service, and we appreciate you bringing this matter to our attention. We value our customers and their feedback, and we are committed to addressing and resolving any issues promptly.
Our customer care agent has been in contact with you and are working on your query. Please provide all the required information in order to effectively resolve your query.
Once again, we apologize for any frustration or inconvenience this has caused you. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to resolve this matter.
Regards,
Customer Care Services
We apologize for the inconvenience you have experienced with our customer service, and we appreciate you bringing this matter to our attention. We value our customers and their feedback, and we are committed to addressing and resolving any issues promptly.
Our customer care agent has been in contact with you and are working on your query. Please provide all the required information in order to effectively resolve your query.
Once again, we apologize for any frustration or inconvenience this has caused you. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to resolve this matter.
Regards,
Customer Care Services