RB
Russell B
1 reviews | Active since Jan 2020
30 Jul 2024, 15:30
Poor customer service
Shockingly poor customer service.
Happy to take your money and then continually lie about the delivery date. We have waited over a month for an order that was paid in full.
Even after we reached out for answers they just keep dangling the carrot saying it will be here xx date. Still waiting….
Do not waist your money or your time. You will be disappointed.
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Replies (1)
Cielo's replyOfficial
30 Jul 2024, 16:15Dear Russell,
Thank you for brining this to our attention ,
We are sorry for the delay in receiving your order, this is not the level of service we strive to deliver.
We will look into your order and our customer care administrator will reach out telephonically with any information on when you can expect delivery.
Kind Regards
Customer Service Team.
Thank you for brining this to our attention ,
We are sorry for the delay in receiving your order, this is not the level of service we strive to deliver.
We will look into your order and our customer care administrator will reach out telephonically with any information on when you can expect delivery.
Kind Regards
Customer Service Team.
Cielo's reply30 Jul 2024, 16:15
Official
Dear Russell,
Thank you for brining this to our attention ,
We are sorry for the delay in receiving your order, this is not the level of service we strive to deliver.
We will look into your order and our customer care administrator will reach out telephonically with any information on when you can expect delivery.
Kind Regards
Customer Service Team.
Thank you for brining this to our attention ,
We are sorry for the delay in receiving your order, this is not the level of service we strive to deliver.
We will look into your order and our customer care administrator will reach out telephonically with any information on when you can expect delivery.
Kind Regards
Customer Service Team.