MM
Maude' Modise
1 reviews | Active since Jun 2020
17 Jun 2020, 19:03
Poor customer service
I bought a hanging chair on Cielo's online store, there were parts missing when i received tge package and contacted them, they either ignore emails or if you call them they promise that someone wil get back to you.
Its been a month of trying to get this resolved and no one is getting back to me.
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Replies (1)
Cielo's replyOfficial
18 Jun 2020, 13:01Dear Maude
Thank you for your review.
Please accept our apologies for the service experience.
We have received and acknowledged your issue at hand. Please revert to the emails we sent to you, in order to proceed in resolving this matter.
Your urgent response will assist in a speedy resolution.
Keep Well. Stay Safe.
Regards
Customer Care Department
Thank you for your review.
Please accept our apologies for the service experience.
We have received and acknowledged your issue at hand. Please revert to the emails we sent to you, in order to proceed in resolving this matter.
Your urgent response will assist in a speedy resolution.
Keep Well. Stay Safe.
Regards
Customer Care Department
Cielo's reply18 Jun 2020, 13:01
Official
Dear Maude
Thank you for your review.
Please accept our apologies for the service experience.
We have received and acknowledged your issue at hand. Please revert to the emails we sent to you, in order to proceed in resolving this matter.
Your urgent response will assist in a speedy resolution.
Keep Well. Stay Safe.
Regards
Customer Care Department
Thank you for your review.
Please accept our apologies for the service experience.
We have received and acknowledged your issue at hand. Please revert to the emails we sent to you, in order to proceed in resolving this matter.
Your urgent response will assist in a speedy resolution.
Keep Well. Stay Safe.
Regards
Customer Care Department