AG
Amanda G
1 reviews | Active since Mar 2025
26 Mar 2025, 14:06
Poor Bed Base Quality
I bought a base eight months ago, and it’s already falling apart—completely unacceptable for something meant to last. The materials feel cheap (cheap cardboard box and cheap thin lining), and already has holes and need to be replaced. To make matters worse, customer service has been frustratingly unhelpful. Definitely not worth the money, and I wouldn’t buy from them again. I wouldn’t recommend buying from this company if you’re looking for quality or reliable support.
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Replies (1)0
Replies (1)Cielo's replyOfficial
26 Mar 2025, 15:06Dear Amanda,
Thank you for bringing this to our attention.Our after-sales administrator has attempted to contact you by phone and left a voicemail.We have reviewed your case and consulted with our manufacturing supplier, and we would like to present you with resolution options.
Please note that I will call you again before the close of business today to attempt to resolve your query.
Kind Regards,
Customer Service Team
Thank you for bringing this to our attention.Our after-sales administrator has attempted to contact you by phone and left a voicemail.We have reviewed your case and consulted with our manufacturing supplier, and we would like to present you with resolution options.
Please note that I will call you again before the close of business today to attempt to resolve your query.
Kind Regards,
Customer Service Team
Cielo's reply26 Mar 2025, 15:06
Official
Dear Amanda,
Thank you for bringing this to our attention.Our after-sales administrator has attempted to contact you by phone and left a voicemail.We have reviewed your case and consulted with our manufacturing supplier, and we would like to present you with resolution options.
Please note that I will call you again before the close of business today to attempt to resolve your query.
Kind Regards,
Customer Service Team
Thank you for bringing this to our attention.Our after-sales administrator has attempted to contact you by phone and left a voicemail.We have reviewed your case and consulted with our manufacturing supplier, and we would like to present you with resolution options.
Please note that I will call you again before the close of business today to attempt to resolve your query.
Kind Regards,
Customer Service Team
