TTPLr
Thanx Trading PTY LTD riekertheidi
1 reviews | Active since Jan 2024
11 Jan 2024, 14:37
Poor after sales service
Ordered 4 chairs. Delivered wrong colour.
Helpful (0)
Replies (1)0
Replies (1)Cielo's replyOfficial
12 Jan 2024, 06:05Good day
Thank you for your review.
We sincerely apologize for the inconvenience and frustration you've experienced regarding your order.
It troubles us to learn that the chairs you ordered were delivered in the wrong color.
Thank you for your review.
We sincerely apologize for the inconvenience and frustration you've experienced regarding your order.
It troubles us to learn that the chairs you ordered were delivered in the wrong color.
Please accept our heartfelt apologies for this oversight, as it certainly does not reflect the level of service we strive to provide. We understand the importance of your order being accurate, and we regret any inconvenience this may have caused.
We want to assure you that we take this matter seriously and are actively investigating how this error occurred. Our goal is to rectify the situation promptly and to your satisfaction.
As a valued customer, we would like to thank you for your business and support.
Kind Regards
Customer Care Team
As a valued customer, we would like to thank you for your business and support.
Kind Regards
Customer Care Team
Cielo's reply12 Jan 2024, 06:05
Official
Good day
Thank you for your review.
We sincerely apologize for the inconvenience and frustration you've experienced regarding your order.
It troubles us to learn that the chairs you ordered were delivered in the wrong color.
Thank you for your review.
We sincerely apologize for the inconvenience and frustration you've experienced regarding your order.
It troubles us to learn that the chairs you ordered were delivered in the wrong color.
Please accept our heartfelt apologies for this oversight, as it certainly does not reflect the level of service we strive to provide. We understand the importance of your order being accurate, and we regret any inconvenience this may have caused.
We want to assure you that we take this matter seriously and are actively investigating how this error occurred. Our goal is to rectify the situation promptly and to your satisfaction.
As a valued customer, we would like to thank you for your business and support.
Kind Regards
Customer Care Team
As a valued customer, we would like to thank you for your business and support.
Kind Regards
Customer Care Team
