EM
Elana M
1 reviews | Active since Mar 2023
29 Mar 2023, 13:25
POOR after sales service!!!!
Extremely POOR afters sales service! Recommend buy elsewhere!!!
Helpful (0)
Replies (2)0
Replies (2)
Cielo's replyOfficial
29 Mar 2023, 13:56Dear Elana
Thank you for your review.
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase and delivery.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your matter at hand has been expedited and given urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Kind Regards
Customer Service
Cielo's reply29 Mar 2023, 13:56
Official
Dear Elana
Thank you for your review.
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase and delivery.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your matter at hand has been expedited and given urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Kind Regards
Customer Service
EM
Elana M's updateReviewer Update
29 Mar 2023, 16:01Unfortunately , this has not been resolved!
And as of now there still is no date or time for the matter!
And as of now there still is no date or time for the matter!
EM
Elana M's update29 Mar 2023, 16:01
Reviewer Update
Unfortunately , this has not been resolved!
And as of now there still is no date or time for the matter!
And as of now there still is no date or time for the matter!