Pleasant experience

I purchased a pedestal online from Cielo. They said it would take 2 weeks to be delivered but was delivered within a week. The pedestal was unfortunately damaged. Cielo’s exchange process was excellent and very efficient. All I had to do was log an exchange on their website. Someone was in touch with me for pictures of the damaged pedestal. They then booked a courier to come fetch the pedestal and another one to deliver a new pedestal to me. All this was completed in less than 2 weeks. Was very easy and there were no issues. Very happy with their customer service and ease of exchanging. The new pedestal is perfect and exactly what I wanted.