kS
khomotso S

1 reviews | Active since Dec 2018

21 Aug 2020, 16:26

Pathetic service

I should have read peoples comments before allowing my husband to purchase anything from that store , the worst ever service I have ever received in my life ! I wonder who employed all of the *********** staff there ! ( expect for jackey the manager to tried to assist me ) Lack of communication from staff , lack of phone etiquette! The LIst is endless my couches took 1 full month , had to call and waste my airtime to get assistance, when my couches where finally delivered the couches have no legs ! Disgusted by the service and I do not encourage anyone to buy from those people ever again infact they should shut down period !

0
Replies (1)
Cielo
Cielo's reply24 Aug 2020, 09:21
Official
Dear K****tso

Thank you for your review. 

We are truly sorry that you’ve had this experience with us.

We will investigate and update you regarding same. Your issue at hand will be given our utmost and urgent attention.

 Kindly accept our apologies for any inconvenience incurred.

 Regards
 Customer Care Department