Pathetic Service

The worst company to deal with. They have beautiful furniture with ZERO customer service. You buy at your own risk. The signs were there during purchase but I overlooked it. I bought a headboard and base for my son. They told me that manufacturing will take 4-6weeks. Then when I paid for the item they said it's im stock and it will take 2 - 14 days to deliver. Thereafter there were zero updates. I did a follow-up and the lady I spoke to had a stinking attitude when i complained about their lack of communication. She then indicated their planned delivery date whoch they had not communicated prior my followup. On the day the lady she said they'll deliver I got a call about despatch and delivery and parts missing - i told them to be clear that they messed up fullstop. Eventually they planned the delivery and said the delivery company will communicate the day before the delivery - that didn't happen. They arrived and expected me to be idling - i asked them to wait a few minutes whilst arranging access for them - they left and came back hours later. Dumped the bed and left - the company says they don't unpack. So if you don't have man power you should think twice because YOU ARE ON YOUR OWN with CIELO. On the 6th of May they sent a message for me to review their service, i rated them 1. Today is the 31st of May no one ever called as that means nothing to them because we go buy anyway without checking their reviews. Useless useless useless company and all parties involved in their value chain.