AM
ALPHY M

1 reviews | Active since Oct 2009

19 Sept 2024, 09:41

Pathetic customer service

The customer service agent keeps asking for the same information repeatedly. They also were not aware that their courier service has collected their good a week ago. At this rate, i will never buy anything from their online store. Its not worth the trouble.

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Replies (1)
Cielo
Cielo's reply19 Sept 2024, 09:55
Official
Good day Alphy 

Thank you for taking the call. 

As confirmed, the items have been received and your query has been escalated to the next stage for processing. 

Please refer to the email sent regarding the next steps. 

Kind Regards
Customer Service Team