NM
Ntlhashana M

1 reviews | Active since Sept 2014

03 Feb 2022, 11:16

Open all the way and do proper complete check

Warning to customers on those products you buy covered. I bought a mattress topper few years ago. Today I removed the cover to wash it and to my surprise the toppers are actually torn in the middle. You can tell it was delivered as is, it's a pity I never removed the cover to check before. They tried gluing it together. Nonetheless I am disappointed. I feel so ******

0
Replies (1)
Cielo
Cielo's reply03 Feb 2022, 13:22
Official
Dear Ntlhashana,

Thank you for your review.

We would like to apologize for your Customer Experience.

As per Our Terms and Conditions we offer a 12 month Manufacturing warranty.

Your purchase was done in February 2020.

Kind Regards
Customer Care