BM
Betty M
1 reviews | Active since Mar 2024
27 Sept 2024, 10:38
Not happy with the service
Missing parts of the furniture missing to complete the couch- after the wait as there was no stock. Now, there is no stock. This is the 2nd unpleasant experience, I think Cielo lacks quality check and they take their customers for granted. They do not go an extra mile to fix their errors and no effort to win their customers back.
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Replies (1)
Cielo's replyOfficial
27 Sept 2024, 13:13Dear Betty,
Thank you for bringing this to our attention,
We sincerely apologize for the experience you've had with us.
This is not the level of service we strive to deliver.
Please note that our customer care team will contact you shortly to come to a timely resolve.
Kind Regards,
Customer Service Team.
Thank you for bringing this to our attention,
We sincerely apologize for the experience you've had with us.
This is not the level of service we strive to deliver.
Please note that our customer care team will contact you shortly to come to a timely resolve.
Kind Regards,
Customer Service Team.
Cielo's reply27 Sept 2024, 13:13
Official
Dear Betty,
Thank you for bringing this to our attention,
We sincerely apologize for the experience you've had with us.
This is not the level of service we strive to deliver.
Please note that our customer care team will contact you shortly to come to a timely resolve.
Kind Regards,
Customer Service Team.
Thank you for bringing this to our attention,
We sincerely apologize for the experience you've had with us.
This is not the level of service we strive to deliver.
Please note that our customer care team will contact you shortly to come to a timely resolve.
Kind Regards,
Customer Service Team.