No updates on order
I placed an order For R25,000 On 16th June 2020 (Order number 116617) And I’ve sent 3 emails/messages and phoned a few times and I don’t get one response on the progress of my order. The website said delivery should take approx 14 days. It’s been nearly a month!
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Cielo's replyOfficial
13 Jul 2020, 16:03Hi Paul
Thank you for your review.
We are truly sorry that you’ve had this experience with your purchase.
Our sales agent will revert back to you regarding your transaction.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Thank you for your review.
We are truly sorry that you’ve had this experience with your purchase.
Our sales agent will revert back to you regarding your transaction.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Cielo's reply13 Jul 2020, 16:03
Official
Hi Paul
Thank you for your review.
We are truly sorry that you’ve had this experience with your purchase.
Our sales agent will revert back to you regarding your transaction.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Thank you for your review.
We are truly sorry that you’ve had this experience with your purchase.
Our sales agent will revert back to you regarding your transaction.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department