Mdm
Mondi djiane mondi.djiane

1 reviews | Active since Nov 2023

22 Mar 2024, 16:18

New purchase (dents and scratches) nightHawk leather chair

Very disappointed to receive a spitfire leather chair nighthawk with dents and scratches as a new purchase, after I have made 8 orders and none of them I have filed a complaint. my guess is that they took something that was on the floor and send it my way, I logged a call wil see if they exchange this mess. My ticket number:112610

0
Replies (1)
Cielo
Cielo's reply22 Mar 2024, 16:54
Official
Good day Mondi, 

Thank you for bringing this matter to our attention. We apologize for the inconvenience caused by the condition your recent order.

Our customer service representative will be in touch with you shortly to discuss the resolution options available and expedite the necessary steps to address your concerns.

Please accept our apologies for any inconvenience this may have caused. We value your continued patronage and look forward to restoring your trust in our products and services.

Thank you for your understanding and patience while we resolve this matter. 

Regards
Customer Care Services.