Mouldy, beetle infested furniture - and they are not accepting a return!

I ordered a mirror made from 'reclaimed' wood for R2500. From afar it looked quite nice. But, on inspection, I noticed that it had tiny holes all over it - a sure sign of a beetle infestation. And then, the smell became apparent. I smells **********, a mixture between a mouldy cloth and urine. I asked for them to collect it and refund me - A MONTH AGO. Apparently they weren't willing to pay for the packaging. @Cielo, I think paying for the repackaging is the least of your worries, when you are passing off mouldy, infested furniture as 'high end' goods. Still waiting for a supervisor to contact me and still waiting for this piece of smelly junk to be collected.