MOST DISSATISFIED WITH CIELO CUSTOMER SERVICE AND QUALITY OF FURNITURE

I am furious with the complete lack of customer care and follow up as promised from Cielo. I bought 2 Eclipse Pool Loungers and soon found the rattan was peeling off. I thought it was due to bird **** initially and couldn't even keep the loungers uncovered for even a moment for fear of birds making a mess. I have emailed and phoned numerous times. After a while this got worse, the rattan just peels on its own and leaves a white residue. I again phoned and spoke to Peliso who assured me someone would email me. They did not!!! The rattan has now split in pieces at the top and has rendered the one lounger useless. I weigh 60kg so hardly enough to cause the rattan to tear.

Customer service is appalling. Will someone please get in touch with me to sort this out. I am not putting up with this.