tT
thato T
1 reviews | Active since May 2016
19 Jul 2023, 10:43
Misunderstanding with courier company
There was a mix up with my order The courier company was charging me extra for an error that was made by Cielo customer service Sane was able to help with my query My couch was delivered with having to pay additional fees
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Cielo's replyOfficial
19 Jul 2023, 11:37Dear Thato
Thank you for the review.
We apologize for the mix-up with your order and the inconvenience it caused. We trust that you are now happy with your couch delivery.
Kind regards
Cielo Customer Care
Thank you for the review.
We apologize for the mix-up with your order and the inconvenience it caused. We trust that you are now happy with your couch delivery.
Kind regards
Cielo Customer Care
Cielo's reply19 Jul 2023, 11:37
Official
Dear Thato
Thank you for the review.
We apologize for the mix-up with your order and the inconvenience it caused. We trust that you are now happy with your couch delivery.
Kind regards
Cielo Customer Care
Thank you for the review.
We apologize for the mix-up with your order and the inconvenience it caused. We trust that you are now happy with your couch delivery.
Kind regards
Cielo Customer Care