SN
Siphumelele N
1 reviews | Active since Mar 2021
02 Mar 2021, 16:28
Missing Pillow
I recently purchased two foam pillows but mistakenly only had one sent. The Cielo team were so efficient in resolving the matter. Very impressive. I had the second pillow delivered in no time and hassle free. Great service.
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Cielo's replyOfficial
03 Mar 2021, 07:58Good day Siphumelele,
Thank you so much for the excellent review.
We are sure to give the responsible persons the recognition they deserve.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the agent managed to resolve the matter promptly.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are sure to give the responsible persons the recognition they deserve.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the agent managed to resolve the matter promptly.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care
Cielo's reply03 Mar 2021, 07:58
Official
Good day Siphumelele,
Thank you so much for the excellent review.
We are sure to give the responsible persons the recognition they deserve.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the agent managed to resolve the matter promptly.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are sure to give the responsible persons the recognition they deserve.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the agent managed to resolve the matter promptly.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care