GK
Gomolemo K

1 reviews | Active since Jul 2023

18 Jul 2024, 12:32

Mckenna sideboard

Bought the Mckennna sideboard. It's beautiful and came in good condition. My biggest issue with them is the lack of communication. They said they will send me a tracking number but none was sent. What I instead got was a call from the delivery drivers informing me they are at my gate. It was a complete inconvenience. Can Cielo please work on this where the delivery company calls beforehand and arranges a suitable day for delivery

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Replies (1)
Cielo
Cielo's reply18 Jul 2024, 12:57
Official
Good day Kuku 

Thank you for your feedback. 

We are happy that you received your order and are happy with your purchase.

Our system sends automated updates to clients via email as orders are processed. 

We apologize for the inconvenience caused by you not receiving these emails. 

We hope you will shop with us again soon. 

Kind Regards
Customer Service Team