MR
Mathoni R
1 reviews | Active since Apr 2025
14 Apr 2025, 22:15
Mattress Foam
What a bad experience to get exchange for my mattress! I have given up . Two months waiting for exchange. Lost hope! Even now I have not received my order. Still waiting!
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Replies (1)
Cielo's replyOfficial
15 Apr 2025, 08:17Dear Mathoni,
We’re truly sorry for the ongoing delay and frustration.
This isn’t the experience we aim to provide.
Your case has been escalated for urgent resolution I'll be in touch shortly.
Kind Regards,
Customer Service Team
We’re truly sorry for the ongoing delay and frustration.
This isn’t the experience we aim to provide.
Your case has been escalated for urgent resolution I'll be in touch shortly.
Kind Regards,
Customer Service Team
Cielo's reply15 Apr 2025, 08:17
Official
Dear Mathoni,
We’re truly sorry for the ongoing delay and frustration.
This isn’t the experience we aim to provide.
Your case has been escalated for urgent resolution I'll be in touch shortly.
Kind Regards,
Customer Service Team
We’re truly sorry for the ongoing delay and frustration.
This isn’t the experience we aim to provide.
Your case has been escalated for urgent resolution I'll be in touch shortly.
Kind Regards,
Customer Service Team