CP
Chris P
1 reviews | Active since Oct 2012
30 Nov 2024, 18:31
mattress bad quality!!
Their mattresses is not of good quality at all, pay a few 1000 rand more and buy a proper mattres rather than buying one here!!! We had it for just over a year and it is done!! Feels like we owned it for 15 years!!
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Replies (1)
Cielo's replyOfficial
02 Dec 2024, 09:05Dear Chris,
Thank you for your feedback.
We're truly sorry to hear that your mattress did not meet your expectations and that it hasn't held up as you had hoped.
We understand how frustrating this must be, especially after just a year of use.
We have reported your query to our product specialist who is looking into a resolution for you.
Kind Regards,
Customer Service Team.
Thank you for your feedback.
We're truly sorry to hear that your mattress did not meet your expectations and that it hasn't held up as you had hoped.
We understand how frustrating this must be, especially after just a year of use.
We have reported your query to our product specialist who is looking into a resolution for you.
Kind Regards,
Customer Service Team.
Cielo's reply02 Dec 2024, 09:05
Official
Dear Chris,
Thank you for your feedback.
We're truly sorry to hear that your mattress did not meet your expectations and that it hasn't held up as you had hoped.
We understand how frustrating this must be, especially after just a year of use.
We have reported your query to our product specialist who is looking into a resolution for you.
Kind Regards,
Customer Service Team.
Thank you for your feedback.
We're truly sorry to hear that your mattress did not meet your expectations and that it hasn't held up as you had hoped.
We understand how frustrating this must be, especially after just a year of use.
We have reported your query to our product specialist who is looking into a resolution for you.
Kind Regards,
Customer Service Team.