Long wait, defected product, huge inconvenience

We purchased a large table, waited very long for it. It had a defect after we set it up. They had to first collect the table before replacing it. We had to follow up with them all the time, after hounding them and we finally received the table after a period of 3 months. I asked them to help me set it up the 2nd time to check if everything was okay and because it is a huge inconvenience. To check if the table was correct this time. But the did not even try to accommodate my request – after all the inconvenience caused. I did not want compensation, just help to set it up to check if it was fine - I'm was loyal customer and will think twice to purchase at them again