T
Tshepang
1 reviews | Active since May 2024
26 Jun 2025, 10:53
Long delivery lead times
I ordered a coffee table from Cielo. Very great style and quality but the lead times are just too long especially if you’re ordering a pre-order item. I waited almost 4 months for my coffee table because the order kept being back dated. I don’t know if the company waits for bulk orders before shipping or what the reason was. They never really gave me a definite answer as to the delay of my order
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Replies (1)0
Replies (1)Cielo's replyOfficial
26 Jun 2025, 12:05Dear Tshepang,
Thank you for sharing your experience with us.
We apologize for the delay and any inconvenience caused.
We’re working to improve our communication and delivery times.
We tried calling you to further discuss your experience, but your number went to voicemail.
Kind regards,
Customer Service Team
Thank you for sharing your experience with us.
We apologize for the delay and any inconvenience caused.
We’re working to improve our communication and delivery times.
We tried calling you to further discuss your experience, but your number went to voicemail.
Kind regards,
Customer Service Team
Cielo's reply26 Jun 2025, 12:05
Official
Dear Tshepang,
Thank you for sharing your experience with us.
We apologize for the delay and any inconvenience caused.
We’re working to improve our communication and delivery times.
We tried calling you to further discuss your experience, but your number went to voicemail.
Kind regards,
Customer Service Team
Thank you for sharing your experience with us.
We apologize for the delay and any inconvenience caused.
We’re working to improve our communication and delivery times.
We tried calling you to further discuss your experience, but your number went to voicemail.
Kind regards,
Customer Service Team
