M
Mashala,Khomotso
1 reviews | Active since May 2024
23 May 2024, 10:09
Jagger Leather Modular - Grand Corner Couch Set - Lead
Like the quality of the material, just not happy with the stiffness of the couch. I bought this based on a friends recommendation whose couch felt way more soft and bouncy.
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Replies (1)
Cielo's replyOfficial
23 May 2024, 12:50Dear Mashala,
Thank you for bringing this to out attention.
Thank you for sharing your feedback with us. We're delighted to hear that you appreciate the quality of the material used in your couch. However, we're sorry to learn that the level of firmness doesn't meet your expectations.
Customer satisfaction is our top priority, and we want you to love your furniture. We understand that comfort preferences vary from person to person, and we apologize if the firmness of the couch doesn't align with what you were expecting based on your friend's recommendation.
A senior agent will be in contact with you shortly.
We value your feedback.
Kind Regards
Customer Service Team.
Thank you for bringing this to out attention.
Thank you for sharing your feedback with us. We're delighted to hear that you appreciate the quality of the material used in your couch. However, we're sorry to learn that the level of firmness doesn't meet your expectations.
Customer satisfaction is our top priority, and we want you to love your furniture. We understand that comfort preferences vary from person to person, and we apologize if the firmness of the couch doesn't align with what you were expecting based on your friend's recommendation.
A senior agent will be in contact with you shortly.
We value your feedback.
Kind Regards
Customer Service Team.
Cielo's reply23 May 2024, 12:50
Official
Dear Mashala,
Thank you for bringing this to out attention.
Thank you for sharing your feedback with us. We're delighted to hear that you appreciate the quality of the material used in your couch. However, we're sorry to learn that the level of firmness doesn't meet your expectations.
Customer satisfaction is our top priority, and we want you to love your furniture. We understand that comfort preferences vary from person to person, and we apologize if the firmness of the couch doesn't align with what you were expecting based on your friend's recommendation.
A senior agent will be in contact with you shortly.
We value your feedback.
Kind Regards
Customer Service Team.
Thank you for bringing this to out attention.
Thank you for sharing your feedback with us. We're delighted to hear that you appreciate the quality of the material used in your couch. However, we're sorry to learn that the level of firmness doesn't meet your expectations.
Customer satisfaction is our top priority, and we want you to love your furniture. We understand that comfort preferences vary from person to person, and we apologize if the firmness of the couch doesn't align with what you were expecting based on your friend's recommendation.
A senior agent will be in contact with you shortly.
We value your feedback.
Kind Regards
Customer Service Team.