dM
dipuo M
1 reviews | Active since Feb 2014
29 Jul 2024, 10:18
Issue resolved
I bought clocks from the online store and received defected items. I reached out to the company for a replacement or have the clocks fixed and I am waiting for the replacement clocks now. The process was long as they have to be thorough. I am a happy to have the beautiful clocks replaced.
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Cielo's replyOfficial
29 Jul 2024, 13:00Dear Dipuo,
Thank you for your positive feedback.
We are pleased that our aftersales team was able to turn your negative experience into a positive one.
We hope to be of service again soon!
Kind Regards
Customer Service Team.
Thank you for your positive feedback.
We are pleased that our aftersales team was able to turn your negative experience into a positive one.
We hope to be of service again soon!
Kind Regards
Customer Service Team.
Cielo's reply29 Jul 2024, 13:00
Official
Dear Dipuo,
Thank you for your positive feedback.
We are pleased that our aftersales team was able to turn your negative experience into a positive one.
We hope to be of service again soon!
Kind Regards
Customer Service Team.
Thank you for your positive feedback.
We are pleased that our aftersales team was able to turn your negative experience into a positive one.
We hope to be of service again soon!
Kind Regards
Customer Service Team.