Is Cielo a trustworthy furniture business?

Cielo broke my heart.

I invested my time, energy, emotions and money into getting the best look for my house. I visited different furniture shops using my fuel, spent hours on Google shopping online at the expense of my data and made telephonic enquiries out of muly own pocket. I then finally decided to buy from Cielo.

Closer to delivery time, I received a call to say the wall clock that I had already paid for was missing. A week later, I received another call to say that the bed set that I had also paid for already was damaged. The most hurtful thing they told me was that these items were not being manufactured anymore.

The relationship is practically broken. I had a few other items that were yet to be to delivered as well (coffee table, TV unit, side tables) from Cielo but I don't want any of them anymore because they literally messed up my plans.

Cielo completely betrayed my trust.