Inefficient delivery company

I would like to emphasize that I love your furniture and have been a returning customer, currently awaiting my third and fourth orders.

Unfortunately, the delivery service contracted by your company is doing your brand a disservice. My experience with Campos Transport has been extremely disappointing and frustrating. Their communication has been poor, and the delivery scheduling process appears unorganized and unprofessional.

Despite my order already being dispatched, I am still unable to get a clear delivery date. I have been informed that deliveries are dependent on whether they are in certain areas of Durban on specific days, which makes it very difficult to plan accordingly. As a customer, I do not believe it is reasonable to be left uncertain about when an already-dispatched order will arrive.

This experience is particularly frustrating because it detracts from the otherwise positive impression I have of your products and service. I hope this feedback is taken seriously, as I would hate for the quality of your furniture to be overshadowed by the poor delivery experience provided by your logistics partner.