LL
Lynn L
1 reviews | Active since Oct 2022
06 Oct 2022, 09:20
Incorrect Parts received - chair could not be assembled
I was extremely disappointed that a Company with such a good reputation could send out a hanging chair with mismatched parts so much so that chair could not be hung - no quality control! My thanks and appreciation goes out to customer support, Palisa, who sorted this out for me and a full set of new parts has been received.
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Cielo's replyOfficial
06 Oct 2022, 10:55Dear Lynn
Thank you for your positive review.
Thank you for your positive review.
We would like to thank you for your awesome commendation for Pelisa.
We will most definitely convey your sentiments to her and our Management Team.
We will most definitely convey your sentiments to her and our Management Team.
We are very glad that your aftersales service has been a seamless one.
We are constantly working at improving our customer experience.
We are constantly working at improving our customer experience.
We appreciate your support. We hope to be of service again soon!
Kind Regards
Kind Regards
Customer Care
Cielo's reply06 Oct 2022, 10:55
Official
Dear Lynn
Thank you for your positive review.
Thank you for your positive review.
We would like to thank you for your awesome commendation for Pelisa.
We will most definitely convey your sentiments to her and our Management Team.
We will most definitely convey your sentiments to her and our Management Team.
We are very glad that your aftersales service has been a seamless one.
We are constantly working at improving our customer experience.
We are constantly working at improving our customer experience.
We appreciate your support. We hope to be of service again soon!
Kind Regards
Kind Regards
Customer Care