FA
Fabio A
1 reviews | Active since Dec 2024
12 Jan 2026, 13:17
Incorrect Information and bad service
Cielo customer service are the worst they give you wrong information and give you hope for nothing. Still waiting for my delivery and not happy with Cielo not sure if will ever buy from them again.
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Cielo's replyOfficial
12 Jan 2026, 14:03Dear Fabio,
Thank you for your feedback.
We are sorry for the frustration caused and understand your disappointment. This is not the level of service we aim to provide. Our team is urgently following up on your order to confirm the delivery date.
We will contact you directly with an update.
Kind regards,
Customer Service Team
Thank you for your feedback.
We are sorry for the frustration caused and understand your disappointment. This is not the level of service we aim to provide. Our team is urgently following up on your order to confirm the delivery date.
We will contact you directly with an update.
Kind regards,
Customer Service Team
Cielo's reply12 Jan 2026, 14:03
Official
Dear Fabio,
Thank you for your feedback.
We are sorry for the frustration caused and understand your disappointment. This is not the level of service we aim to provide. Our team is urgently following up on your order to confirm the delivery date.
We will contact you directly with an update.
Kind regards,
Customer Service Team
Thank you for your feedback.
We are sorry for the frustration caused and understand your disappointment. This is not the level of service we aim to provide. Our team is urgently following up on your order to confirm the delivery date.
We will contact you directly with an update.
Kind regards,
Customer Service Team