ZZ
Zanli Z
1 reviews | Active since Jun 2024
06 Jan 2025, 13:02
In love with my new bed
Bought their black metal bed in queen size on black Friday, they said delivery could take up to 3 weeks. The tracking on the website wasn't that helpful. But on the 24th of December I got call from the delivery people saying they are in front of the gate, I had no idea they were out for delivery that day, luckily someone was home to collect our bed.
The bed is perfect, no faults or issues, the assembly was easy and didn't take long. Extremely happy with the quality of the bed.
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Cielo's replyOfficial
06 Jan 2025, 16:45Dear Zanli,
Thank you for sharing your positive experience with us.
We’re glad to hear that you’re happy with the quality of the bed and that the assembly went smoothly.
We apologize for the confusion with the delivery tracking, and we appreciate your understanding.
Your feedback helps us improve our service, and we’ll work to ensure clearer communication in the future.
Thank you for your support!
Kind Regards,
Customer Service Team
Thank you for sharing your positive experience with us.
We’re glad to hear that you’re happy with the quality of the bed and that the assembly went smoothly.
We apologize for the confusion with the delivery tracking, and we appreciate your understanding.
Your feedback helps us improve our service, and we’ll work to ensure clearer communication in the future.
Thank you for your support!
Kind Regards,
Customer Service Team
Cielo's reply06 Jan 2025, 16:45
Official
Dear Zanli,
Thank you for sharing your positive experience with us.
We’re glad to hear that you’re happy with the quality of the bed and that the assembly went smoothly.
We apologize for the confusion with the delivery tracking, and we appreciate your understanding.
Your feedback helps us improve our service, and we’ll work to ensure clearer communication in the future.
Thank you for your support!
Kind Regards,
Customer Service Team
Thank you for sharing your positive experience with us.
We’re glad to hear that you’re happy with the quality of the bed and that the assembly went smoothly.
We apologize for the confusion with the delivery tracking, and we appreciate your understanding.
Your feedback helps us improve our service, and we’ll work to ensure clearer communication in the future.
Thank you for your support!
Kind Regards,
Customer Service Team