AB
Ayanda B
1 reviews | Active since Feb 2021
12 Feb 2021, 16:45
Impressive response
Bought chairs online, but one chair came with a manufacturing defect (a cut/scratch to be precise). Contacted Cielo immediately upon finding this, they were quite helpful until we resolved the matter. Thank you kindly for your service, you have gained a client.
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Cielo's replyOfficial
15 Feb 2021, 12:30Good day Ayanda,
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the responsible persons managed to resolve the matter. We are sure to give them the recognition they deserve.
We hope to see you again very soon.
Have a wonderful week.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the responsible persons managed to resolve the matter. We are sure to give them the recognition they deserve.
We hope to see you again very soon.
Have a wonderful week.
Kind regards,
Customer Care
Cielo's reply15 Feb 2021, 12:30
Official
Good day Ayanda,
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the responsible persons managed to resolve the matter. We are sure to give them the recognition they deserve.
We hope to see you again very soon.
Have a wonderful week.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the responsible persons managed to resolve the matter. We are sure to give them the recognition they deserve.
We hope to see you again very soon.
Have a wonderful week.
Kind regards,
Customer Care