A
Amelia
1 reviews | Active since Apr 2025
06 Apr 2025, 10:57
Im not happy..these ...
Im not happy..these pots rust after 1 use
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Replies (2)A
Amelia's updateReviewer Update
07 Apr 2025, 05:10I ordered the Nouvelle pot set from Cielo and was delivered. I started using thr pots for the first time yesterday after receiving a call from a lady that wanted to know my experience with the pots..I must say im not happy. The handles gets so hot and the pots rust after washing i saw the white inside comes off...Cielo i want a refund
A
Amelia's update07 Apr 2025, 05:10
Reviewer Update
I ordered the Nouvelle pot set from Cielo and was delivered. I started using thr pots for the first time yesterday after receiving a call from a lady that wanted to know my experience with the pots..I must say im not happy. The handles gets so hot and the pots rust after washing i saw the white inside comes off...Cielo i want a refund
Cielo's replyOfficial
07 Apr 2025, 09:39Dear Amelia,
Thank you for reaching out and sharing your feedback.
We sincerely apologize for the issues you've encountered with your pot set.
Your experience is important to us, and we understand your concerns regarding the handles and the rusting issue.
We want to resolve this matter promptly.
Please anticipate a call from our after-sales team to address your concerns.
Kind Regards,
Customer Service Team
Thank you for reaching out and sharing your feedback.
We sincerely apologize for the issues you've encountered with your pot set.
Your experience is important to us, and we understand your concerns regarding the handles and the rusting issue.
We want to resolve this matter promptly.
Please anticipate a call from our after-sales team to address your concerns.
Kind Regards,
Customer Service Team
Cielo's reply07 Apr 2025, 09:39
Official
Dear Amelia,
Thank you for reaching out and sharing your feedback.
We sincerely apologize for the issues you've encountered with your pot set.
Your experience is important to us, and we understand your concerns regarding the handles and the rusting issue.
We want to resolve this matter promptly.
Please anticipate a call from our after-sales team to address your concerns.
Kind Regards,
Customer Service Team
Thank you for reaching out and sharing your feedback.
We sincerely apologize for the issues you've encountered with your pot set.
Your experience is important to us, and we understand your concerns regarding the handles and the rusting issue.
We want to resolve this matter promptly.
Please anticipate a call from our after-sales team to address your concerns.
Kind Regards,
Customer Service Team