LK
Les K
1 reviews | Active since Apr 2019
16 Jan 2025, 08:56
IKEA clone
Beware! They send all their furniture UNASSEMBLED so you have to assemble it yourself. That would be OK, if they told you beforehand that this is what they do. But no, nobody tells you that this is their business model. What sort of service is that?
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Replies (1)
Cielo's replyOfficial
16 Jan 2025, 09:40Dear Les Kugel,
Thank you for sharing your experience with us.
We value your feedback and we sincerely apologize for any confusion regarding the assembly of our products.
While this information is available on our website, we understand that our sales agent should have confirmed it with you during your purchase.
Some products are delivered assembled, but where assembly is required the website will stipulate.
Please anticipate a call from our after-sales team in relation to your review.
Kind Regards,
Customer Service Team
Thank you for sharing your experience with us.
We value your feedback and we sincerely apologize for any confusion regarding the assembly of our products.
While this information is available on our website, we understand that our sales agent should have confirmed it with you during your purchase.
Some products are delivered assembled, but where assembly is required the website will stipulate.
Please anticipate a call from our after-sales team in relation to your review.
Kind Regards,
Customer Service Team
Cielo's reply16 Jan 2025, 09:40
Official
Dear Les Kugel,
Thank you for sharing your experience with us.
We value your feedback and we sincerely apologize for any confusion regarding the assembly of our products.
While this information is available on our website, we understand that our sales agent should have confirmed it with you during your purchase.
Some products are delivered assembled, but where assembly is required the website will stipulate.
Please anticipate a call from our after-sales team in relation to your review.
Kind Regards,
Customer Service Team
Thank you for sharing your experience with us.
We value your feedback and we sincerely apologize for any confusion regarding the assembly of our products.
While this information is available on our website, we understand that our sales agent should have confirmed it with you during your purchase.
Some products are delivered assembled, but where assembly is required the website will stipulate.
Please anticipate a call from our after-sales team in relation to your review.
Kind Regards,
Customer Service Team