GS
Gratirude S
1 reviews | Active since Dec 2024
10 Dec 2024, 09:40
I was not happy
The person I spoke to on the phone was cold and not welcoming, interacting with customers needs a person that loves people and enjoys interacting with people.
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Replies (1)
Cielo's replyOfficial
10 Dec 2024, 10:36Dear Gratirude,
Thank you for sharing your feedback.
We sincerely apologize for the experience you had when speaking with our team member.
We agree that customer interactions should always be warm, welcoming, and enjoyable, and we regret that this was not your experience.
Your comments are valuable to us, and we will work with our team to ensure that every customer interaction reflects the level of care and enthusiasm that we strive for.
We truly appreciate your input and are committed to making improvements.
Kind Regards,
Customer Service Team
Thank you for sharing your feedback.
We sincerely apologize for the experience you had when speaking with our team member.
We agree that customer interactions should always be warm, welcoming, and enjoyable, and we regret that this was not your experience.
Your comments are valuable to us, and we will work with our team to ensure that every customer interaction reflects the level of care and enthusiasm that we strive for.
We truly appreciate your input and are committed to making improvements.
Kind Regards,
Customer Service Team
Cielo's reply10 Dec 2024, 10:36
Official
Dear Gratirude,
Thank you for sharing your feedback.
We sincerely apologize for the experience you had when speaking with our team member.
We agree that customer interactions should always be warm, welcoming, and enjoyable, and we regret that this was not your experience.
Your comments are valuable to us, and we will work with our team to ensure that every customer interaction reflects the level of care and enthusiasm that we strive for.
We truly appreciate your input and are committed to making improvements.
Kind Regards,
Customer Service Team
Thank you for sharing your feedback.
We sincerely apologize for the experience you had when speaking with our team member.
We agree that customer interactions should always be warm, welcoming, and enjoyable, and we regret that this was not your experience.
Your comments are valuable to us, and we will work with our team to ensure that every customer interaction reflects the level of care and enthusiasm that we strive for.
We truly appreciate your input and are committed to making improvements.
Kind Regards,
Customer Service Team