I stopped buying from Cielo

Item: Cielo
Rating: 1
Author: Anneliese K

The staff at the George showroom is great, but everything else is a fail. The dinkng room chairs make funny noise, the chest of drawers does not close properly, ordered two loungers and o ly kne arrived that was very bad quality, and the courier they use is terrible. After sales service is non existent and the returns process is super frustrating!

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Replies (1)

Cielo's replyOfficial

30 Jun 2025, 11:12

Dear Anneliese,

Thank you for your feedback.
We're glad to hear you had a good experience with our George showroom team, but we sincerely apologise for the issues with product quality, delivery, and after-sales service.
We take this seriously and will review your concerns to see how we can improve.
Thank you for bringing it to our attention.
Please anticipate a call from our after-sales team to address your concerns.

Kind regards,
Customer Service Team

Cielo's reply30 Jun 2025, 11:12

Official