1 reviews | Active since Jan 2026
Headboard review
I'm very disappointed in Cielo. I ordered a headboard during the black Friday sale and till today it's on Back order no communication. I reached out to them in December and they told me that the manufacturing company will only open in January. January came and I reached out after two weeks they told me that they don't have the fabric I stock. I decide to reach out last week and I was told that they will sent a updated email on Friday or Monday which never happened. I spoke to someone on the WhatsApp channel he or she told me that they got the fabric the manufacturing will start soon. Today I reached out again and I'm told that they will only get the fabric mid February this is really frustrating I mean like you must keep a customer updated I'm so very ****ed at this moment.
Thank you for the feedback.
We sincerely apologise for the delays and for the communication regarding your order. This is not the experience we aim to provide.
Our team will contact you directly to resolve this matter.
Kind regards,
Customer Service Team
Thank you for the feedback.
We sincerely apologise for the delays and for the communication regarding your order. This is not the experience we aim to provide.
Our team will contact you directly to resolve this matter.
Kind regards,
Customer Service Team
