WC
Winnie C
1 reviews | Active since Sept 2014
25 Nov 2022, 13:47
Headboard Exchange
The Cielo customer service was absolutely awesome. Tarah Norton was very professional, she responded to my query promptly and followed up with emails.
I had purchased a headboard, which I opened weeks later and realised that I had purchased the wrong one. I had a health family situation, reason why I opened the headboard weeks later after their 14-day return policy had lapsed. The Cielo management was very sympathetic and agreed to exchange the head board 'in good faith'. I am so grateful for their understanding. I would definitely recommend Cielo.
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Cielo's replyOfficial
25 Nov 2022, 14:02Dear Winnie
Thank you for your positive review.
We would like to thank you for your awesome commendation for Tarah Norton . We will most definitely convey your sentiments to her and our Management Team.
We are very glad that your aftersales service has been a seamless one. We are pleased as well that we were able to help in good faith.
We appreciate your support. We hope to be of service again soon!
As a valued customer, we would like to thank you for your business and support.
Kind RegardsCustomer Care
Thank you for your positive review.
We would like to thank you for your awesome commendation for Tarah Norton . We will most definitely convey your sentiments to her and our Management Team.
We are very glad that your aftersales service has been a seamless one. We are pleased as well that we were able to help in good faith.
We appreciate your support. We hope to be of service again soon!
As a valued customer, we would like to thank you for your business and support.
Kind RegardsCustomer Care
Cielo's reply25 Nov 2022, 14:02
Official
Dear Winnie
Thank you for your positive review.
We would like to thank you for your awesome commendation for Tarah Norton . We will most definitely convey your sentiments to her and our Management Team.
We are very glad that your aftersales service has been a seamless one. We are pleased as well that we were able to help in good faith.
We appreciate your support. We hope to be of service again soon!
As a valued customer, we would like to thank you for your business and support.
Kind RegardsCustomer Care
Thank you for your positive review.
We would like to thank you for your awesome commendation for Tarah Norton . We will most definitely convey your sentiments to her and our Management Team.
We are very glad that your aftersales service has been a seamless one. We are pleased as well that we were able to help in good faith.
We appreciate your support. We hope to be of service again soon!
As a valued customer, we would like to thank you for your business and support.
Kind RegardsCustomer Care