YD
Yuri D
1 reviews | Active since Apr 2025
01 Apr 2025, 08:20
happy customer
We have only bought our furniture from Cielo over the last few years after having a disappointing experience with another well-known store. The quality of the furniture is excellent, and the service matches it. We recently bought an L-shaped couch online because there wasn't one in the store. I was hesitant because we have not sat on it, but it was awesome! When the back cushions started sagging after a few months (feathers), I contacted Cielo, who immediately contacted the manufacturer, and they were there within days to replace the inners with a firmer material. Speed, no fuss, no questions asked. 10/10 to Cielo.
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Replies (1)Cielo's replyOfficial
01 Apr 2025, 09:06Dear Yuri,
Thank you for your amazing feedback.
We’re thrilled to hear you’re happy with both the quality of our furniture and our service.
We truly appreciate your trust in Cielo and are so glad we could resolve the issue quickly.
Looking forward to serving you again soon.
Kind Regards,
Customer Service Team
Thank you for your amazing feedback.
We’re thrilled to hear you’re happy with both the quality of our furniture and our service.
We truly appreciate your trust in Cielo and are so glad we could resolve the issue quickly.
Looking forward to serving you again soon.
Kind Regards,
Customer Service Team
Cielo's reply01 Apr 2025, 09:06
Official
Dear Yuri,
Thank you for your amazing feedback.
We’re thrilled to hear you’re happy with both the quality of our furniture and our service.
We truly appreciate your trust in Cielo and are so glad we could resolve the issue quickly.
Looking forward to serving you again soon.
Kind Regards,
Customer Service Team
Thank you for your amazing feedback.
We’re thrilled to hear you’re happy with both the quality of our furniture and our service.
We truly appreciate your trust in Cielo and are so glad we could resolve the issue quickly.
Looking forward to serving you again soon.
Kind Regards,
Customer Service Team
