CV
Chane V
1 reviews | Active since Nov 2024
11 Nov 2024, 08:13
Happy
Im a huge Cielo fan. However one of my orders did not match the website picture. Im still giving them a good rating for the service I received.
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Cielo's replyOfficial
11 Nov 2024, 09:28Dear Chane ,
Thank you for your positive feedback.
We are sorry for the challenges you have faced with your order, this is not the level of service we strive to deliver.
We are pleased that our customer care agent effectively resolved your query and turned your negative experience into a positive one.
We look forward to serving you again soon!
Kind Regards,
Customer Service Team
Thank you for your positive feedback.
We are sorry for the challenges you have faced with your order, this is not the level of service we strive to deliver.
We are pleased that our customer care agent effectively resolved your query and turned your negative experience into a positive one.
We look forward to serving you again soon!
Kind Regards,
Customer Service Team
Cielo's reply11 Nov 2024, 09:28
Official
Dear Chane ,
Thank you for your positive feedback.
We are sorry for the challenges you have faced with your order, this is not the level of service we strive to deliver.
We are pleased that our customer care agent effectively resolved your query and turned your negative experience into a positive one.
We look forward to serving you again soon!
Kind Regards,
Customer Service Team
Thank you for your positive feedback.
We are sorry for the challenges you have faced with your order, this is not the level of service we strive to deliver.
We are pleased that our customer care agent effectively resolved your query and turned your negative experience into a positive one.
We look forward to serving you again soon!
Kind Regards,
Customer Service Team