Had enough of this unprofessional business who has ****** from me!

After Cielo has misplaced my outstanding furniture and it has been 3 months now that I’m waiting, I still have to wait for them to investigate the matter. What they should be doing is, either send me the same pieces or refund me and do their investigations in the background. Why must this be done at the customer’s expense. Also, I still can not assemble my one desk because I still haven’t received the missing assembly parts. Just admit that the business is in trouble so that we can take this matter further. Stop patronizing me with excuses, “thanks for your patience” etc. I have had enough of Cielo. People should vote with their feet, and not support this ailing business. I would’ve felt sorry for you if you handled this better.