AV
Abongile V
1 reviews | Active since Sept 2019
23 Jan 2024, 08:38
Greatly appreciate Cielo sales team for their Generosity
I ordered an umbrella in December with Cielo and the courier company disappointed, I had a terrible experience with them. Cielo sales people were calling none stop and made sure I received my package and even checked in a few days later. Some time this year I received a call from the team that they would be sending me a gift. I received the gift yesterday and thank you so much to Suzette and team I truly appreciate this kind gesture from you all, I love my gift so much. It’s these little things that make you feel heard and valued as a customer!! Thank you once again.
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Cielo's replyOfficial
23 Jan 2024, 15:32Good day Abongile
We sincerely apologize for the inconvenience caused.
However, we're thrilled to hear that despite the initial challenges, we went above and beyond to ensure you received your order promptly.
It's heartening to know that their continuous efforts and the thoughtful gesture of sending you a gift made a positive impact.
We value your loyalty and are committed to continuously improving our services.
Thank you for choosing us.
Kind Regards
Customer Service Team
We sincerely apologize for the inconvenience caused.
However, we're thrilled to hear that despite the initial challenges, we went above and beyond to ensure you received your order promptly.
It's heartening to know that their continuous efforts and the thoughtful gesture of sending you a gift made a positive impact.
We value your loyalty and are committed to continuously improving our services.
Thank you for choosing us.
Kind Regards
Customer Service Team
Cielo's reply23 Jan 2024, 15:32
Official
Good day Abongile
We sincerely apologize for the inconvenience caused.
However, we're thrilled to hear that despite the initial challenges, we went above and beyond to ensure you received your order promptly.
It's heartening to know that their continuous efforts and the thoughtful gesture of sending you a gift made a positive impact.
We value your loyalty and are committed to continuously improving our services.
Thank you for choosing us.
Kind Regards
Customer Service Team
We sincerely apologize for the inconvenience caused.
However, we're thrilled to hear that despite the initial challenges, we went above and beyond to ensure you received your order promptly.
It's heartening to know that their continuous efforts and the thoughtful gesture of sending you a gift made a positive impact.
We value your loyalty and are committed to continuously improving our services.
Thank you for choosing us.
Kind Regards
Customer Service Team