PM
Precious M
1 reviews | Active since Dec 2013
16 May 2022, 23:14
Great Service from Sune
In the past few weeks I have had a bad experience with cielo where I bought my couch and I really have to say that although I could keep my couch I have to admit that I have received the best service from Sune in customer service. I just wanted to say thank you Sume, for taking my calls, for being patient and for being committed to to resolving my issue. I really appreciate!!
Helpful (0)
Replies (1)0
Replies (1)
Cielo's replyOfficial
17 May 2022, 12:05Dear Precious
Thank you for your wonderful review. We would like to thank you for your awesome commendation for Sune Nel. We will most definitely convey your sentiments to her and our Management Team. We are very glad that even though your initial customer service experience was not great, Sune could assist as best possible in resolving your matter. We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. Kind RegardsCustomer Care
Thank you for your wonderful review. We would like to thank you for your awesome commendation for Sune Nel. We will most definitely convey your sentiments to her and our Management Team. We are very glad that even though your initial customer service experience was not great, Sune could assist as best possible in resolving your matter. We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. Kind RegardsCustomer Care
Cielo's reply17 May 2022, 12:05
Official
Dear Precious
Thank you for your wonderful review. We would like to thank you for your awesome commendation for Sune Nel. We will most definitely convey your sentiments to her and our Management Team. We are very glad that even though your initial customer service experience was not great, Sune could assist as best possible in resolving your matter. We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. Kind RegardsCustomer Care
Thank you for your wonderful review. We would like to thank you for your awesome commendation for Sune Nel. We will most definitely convey your sentiments to her and our Management Team. We are very glad that even though your initial customer service experience was not great, Sune could assist as best possible in resolving your matter. We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. Kind RegardsCustomer Care