WCIc
Whiytele Cena Iola ceneawhiteley
1 reviews | Active since Nov 2024
26 Nov 2024, 11:51
Great Service, but...
The service is exceptional from store to HQ, but we found the leather products subpar to our expectations. We've returned and been refunded for a Chesterfield couch. We do however have 2 bed frames and multiple smaller items happily living in our home.
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Cielo's replyOfficial
26 Nov 2024, 15:32Dear Whiytele,
Thank you for your feedback.
We're glad to hear you’ve had a positive experience with our store and HQ, and we appreciate your kind words about our service.
Thank you for your feedback.
We're glad to hear you’ve had a positive experience with our store and HQ, and we appreciate your kind words about our service.
We’re sorry to hear that the Chesterfield couch didn’t meet your expectations, but we’re happy that your bed frames and smaller items are working well in your home.
We’ll take your comments about the leather products into account as we continue to improve our offerings.
We value your continued support and look forward to serving you again soon.
Kind Regards,
Customer Service Team
Kind Regards,
Customer Service Team
Cielo's reply26 Nov 2024, 15:32
Official
Dear Whiytele,
Thank you for your feedback.
We're glad to hear you’ve had a positive experience with our store and HQ, and we appreciate your kind words about our service.
Thank you for your feedback.
We're glad to hear you’ve had a positive experience with our store and HQ, and we appreciate your kind words about our service.
We’re sorry to hear that the Chesterfield couch didn’t meet your expectations, but we’re happy that your bed frames and smaller items are working well in your home.
We’ll take your comments about the leather products into account as we continue to improve our offerings.
We value your continued support and look forward to serving you again soon.
Kind Regards,
Customer Service Team
Kind Regards,
Customer Service Team