HJ
Howie J

1 reviews | Active since Oct 2020

08 Oct 2020, 12:43

Great service

The service from Cielo was great overall, there was just a point where communication around the subject seemed to lack the urgency that the situation needed to get resolved. This created quite an anxious situation for me as parts had to reach CT from PE in time for the item to be given as a birthday present. However, it was resolved in time after all and the agent was very helpful and a pleasure to deal with.

0
Replies (1)
Cielo
Cielo's reply08 Oct 2020, 12:53
Official
Good day Howie,

Thank you so much for your positive review.

We appreciate the time and effort you have taken to give us a good review.

We are continuously working on improving our customer service.

Have a lovely day.

Kind regards,

Customer Service.