JP
Jacques P
1 reviews | Active since Nov 2010
02 Jul 2021, 09:31
Great products matched by great service
We ordered 4 wooden bar chairs from Cielo and only realised after delivery that one chair was damaged. I could only send the proof of the damage at a later stage to Cielo but the response I received from Cielo was fabulous! Cielo provided me with a great assistance. The products of Cielo are awesome and their service matches their products
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Replies (1)Cielo's replyOfficial
12 Jul 2021, 07:49Good day Jacques,
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially.
We are delighted to know that the matter was resolved in the manner it was handled.
We are sure to provide the person/s responsible with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially.
We are delighted to know that the matter was resolved in the manner it was handled.
We are sure to provide the person/s responsible with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful day.
Kind regards,
Customer Care
Cielo's reply12 Jul 2021, 07:49
Official
Good day Jacques,
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially.
We are delighted to know that the matter was resolved in the manner it was handled.
We are sure to provide the person/s responsible with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially.
We are delighted to know that the matter was resolved in the manner it was handled.
We are sure to provide the person/s responsible with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful day.
Kind regards,
Customer Care
