Great product, great inn store service but delivery of products is confusing and takes away from the good service received at the store..

We really like Cielo products and have ordered daybeds and trundles from them. What puzzled us is that the day bed and trundle beds are sent in 2 seperate deliveries over 2 consecutive days. We work from home, so this was not a problem with the first bed and trundle, but left us a bit confused why the arrived in 2 seperate deliveries on 2 seperate days. This same thing became a problem after oredering the second daybed and trundle. The trundle bed missed our moving truck (due to a delay on their end at the factory) and it felt a bit stressful to arrange the trundle being sent to our new location. We still had to go and collect it 50km from our final destination at the courier it was left at. LUCKILY it was small enough to fit in our vehicle, otherwise it would have been a big problem to get it to our house. If I can suggest one thing to Cielo - get all the ordered products togethere at one courier before sending them off. Don’t send items as they arrive, or directly from the warehouse, it is confusing and leaves an unpleasant after thought to the brand. At the prices one pays, one would expect exceptional service throughout, from purchase to delivery. Eventhough the delivery staff were very pleasant when delivering the product, the experience of not knowing where our bed is and when it would arrive was unpleasant at best. It seems your logistics team/planning might a bit of a service upgrade? Thank you.