EH
Ettienne H
1 reviews | Active since Dec 2012
17 Jul 2024, 17:26
Great Product and Service
We bought a couch and although we have some back-order problems and no communication ..... these problems were sorted out quickly once addressed and we received numerous calls from the staff (sometimes twice a day), they really pulled it around and focused on sorting the problems out. It was a great experience to see their customer service at work. The couch was delivered and it is super comfortable. We are extremely happy.
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Replies (1)
Cielo's replyOfficial
18 Jul 2024, 09:01Good day Mr Haasbroek
Thank you so much for sharing your experience with us!
We apologize for the initial back-order issues and communication gaps, but we’re thrilled to hear that our team was able to address and resolve these quickly.
Our staff is dedicated to ensuring our customers are satisfied, and we're glad to know that their efforts made a positive impact.
We're delighted that you're enjoying your new, super comfortable couch.
Your satisfaction is our top priority, and we appreciate your kind words.
Kind Regards
Customer Service Team
Thank you so much for sharing your experience with us!
We apologize for the initial back-order issues and communication gaps, but we’re thrilled to hear that our team was able to address and resolve these quickly.
Our staff is dedicated to ensuring our customers are satisfied, and we're glad to know that their efforts made a positive impact.
We're delighted that you're enjoying your new, super comfortable couch.
Your satisfaction is our top priority, and we appreciate your kind words.
Kind Regards
Customer Service Team
Cielo's reply18 Jul 2024, 09:01
Official
Good day Mr Haasbroek
Thank you so much for sharing your experience with us!
We apologize for the initial back-order issues and communication gaps, but we’re thrilled to hear that our team was able to address and resolve these quickly.
Our staff is dedicated to ensuring our customers are satisfied, and we're glad to know that their efforts made a positive impact.
We're delighted that you're enjoying your new, super comfortable couch.
Your satisfaction is our top priority, and we appreciate your kind words.
Kind Regards
Customer Service Team
Thank you so much for sharing your experience with us!
We apologize for the initial back-order issues and communication gaps, but we’re thrilled to hear that our team was able to address and resolve these quickly.
Our staff is dedicated to ensuring our customers are satisfied, and we're glad to know that their efforts made a positive impact.
We're delighted that you're enjoying your new, super comfortable couch.
Your satisfaction is our top priority, and we appreciate your kind words.
Kind Regards
Customer Service Team